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Sample Data Format
 Zone-wise Number of Complaints Related to Inferior 
Quality of Catering Services on Indian Railways
(2011-2012-up to February, 2012) 
 Zonal Railway  Complaints Related to Catering Services  No. of
Complaints  		 Fined  Warned  Termi-
nation 		 Suitably Advised  Not
Substa-
ntiated 		 D&AR Action  Any Other  Pen-
ding 		 Total 
 Central                       
                      
 East Central                       
                      
 East Coast                       
                      
 Eastern                       
                      
 North Central                       
                      
 North-Eastern                       
                      
 North East Frontier                       
                      
 Northern                       
                      
 North Western                       
                      
 South Central                       
                      
 South East Central                       
                      
 south Eastern                       
                      
 Southern                       
                      
 South Western                       
                      
 West Central                       
                      
 Western                       
                      
 IRCTC                       
                      
 Grand Total                       
                      
                      
 
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