Number of Complaints Received on Cleanliness at Railway Stations and Coaches in India (2015-2016 to 2019-2020-upto 30.06.2019) | ||||||
Year | Complaint Management System (COMS) | Centralized Public Grievance Redress and Monitoring System (CPGRAMS) | Social Media | |||
Cleanliness at Station | Cleanliness at Coaches | Cleanliness at Station | Cleanliness at Coaches | Cleanliness at Station | Cleanliness at Coaches | |
2015-2016 | ||||||
2016-2017 | ||||||
2017-2018 | ||||||
2018-2019 | ||||||
2019-2020* | ||||||
Total |