| Service Area/Provider-wise Performance of Quality of Service (QoS) for Basic (Wire-line) Service in India - Part I (Quarter ending December, 2017) | |||||||||
| Service Area | Service Provider | Faults Inci- dences (No. of Faults/100 Subs./Month) | Fault Repair | Rent Rebate | Mean Time to Repair (MTTR) | POI | |||
| %age of Faults Repaired by Next Working Day | %age of Faults Repaired Paid 5 Days | % of Faults Repaired by Next Working Day | % of Faults Repaired Paid 7 Days | Point of Intercon- nection POI) Congestion No. of POIs not Meeting the Benchmark | |||||
| Benchmarks | |||||||||
| =7 | = 85% | = 100% | = 75% | = 100% | In Nos. | = 10 Hrs | = 0.5% | ||
| Andaman and Nicobar Islands | |||||||||
| Andhra Pradesh | |||||||||
| Assam | |||||||||
| Bihar | |||||||||
| Chattisgarh | |||||||||
| Chandigarh | |||||||||
| Delhi | |||||||||
| Gujarat | |||||||||
| Himachal Pradesh | |||||||||
| Haryana | |||||||||
| Jammu and Kashmir | |||||||||
| Jharkhand | |||||||||
| Kerala | |||||||||
| Kolkata | |||||||||
| Karnataka | |||||||||
| Maharashtra | |||||||||
| Madhya Pradesh | |||||||||
| Mumbai | |||||||||
| North (East) | |||||||||
| North (East)-I | |||||||||
| North (East)-II | |||||||||
| Odisha | |||||||||
| Punjab | |||||||||
| Rajasthan | |||||||||
| Tamil Nadu | |||||||||
| Uttar Pradesh (East) | |||||||||
| Uttar Pradesh (West) | |||||||||
| Uttaranchal | |||||||||
| West Bengal | |||||||||
