Service Area/Provider-wise Performance of Quality of Service (QoS) for Basic (Wire-line) Service in India - Part I (Quarter ending March, 2019) | |||||||||
Service Area | Service Provider | Faults Incidences (No. of Faults/100 Subs./Month) | Fault Repair (In %age) | Rent Rebate | Mean Time to Repair (MTTR) | Point of Inter- connection POI) | |||
Faults Repaired by Next Working Days | Faults Repaired within 5 Days | Faults Repaired by Next Working Day | Faults Repaired within 7 Days | POI Congestion (No. of POIs not Meeting the Benchmark) | |||||
Benchmarks | |||||||||
Andaman and Nicobar Islands | |||||||||
Andhra Pradesh | |||||||||
Assam | |||||||||
Bihar | |||||||||
Chhattisgarh | |||||||||
Chennai | |||||||||
Delhi | |||||||||
Gujarat | |||||||||
Himachal Pradesh | |||||||||
Haryana | |||||||||
Jammu and Kashmir | |||||||||
Jharkhand | |||||||||
Kerala | |||||||||
Kolkata | |||||||||
Karnataka | |||||||||
Maharashtra | |||||||||
Madhya Pradesh | |||||||||
Mumbai | |||||||||
North East | |||||||||
North East-I | |||||||||
North East-II | |||||||||
Odisha | |||||||||
Punjab | |||||||||
Rajasthan | |||||||||
Tamil Nadu | |||||||||
Uttar Pradesh (East) | |||||||||
Uttar Pradesh (West) | |||||||||
Uttarakhand | |||||||||
West Bengal | |||||||||