| Category-wise Number of Grievances of Pensioners Received Through Call Centre and Closed Cases by Centralized Pensioners Grievance Redress And Monitoring System (CPENGRAMS) in India (As on 08.03.2020) | ||
| Category | Total Grievances Received | Closed Cases |
| Delay or Incorrect Sanction of Pension/Family Pension and Other Retirement Benefits | ||
| Non-payment of Arrear of Pension and Other Retirement benefits | ||
| Revision of Pension/Family Pension/Pension Payment Order | ||
| Issues Relating to Qualifying Service | ||
| Non-payment of DA/DR/merger of DA related issues | ||
| Issues Related to Medical Facilities | ||
| 7th CPC Issues | ||
| GPF/CPF | ||
| Extension of Pension Scheme to Autonomous Bodies/Organization | ||
| Other Service Related Issues such as Fixation of Pay, MACP | ||
| Extra Ordinary Pension | ||
| New Pension Scheme | ||
| Others | ||
| Total | ||
