Sample Data Format

Performance of Ombudsmen ( Complaints Disposal) at Different Centres (Life and Non-Life insurance Combined) in India (31st March, 2008)
Complaints	Ahme- dabad	Bho- pal	Buban- eswar	Chan- digarh	Che- nnai	Delhi	Guw- ahati	Hyde- rabad	Kochi	Kol- kata	Luc- know	Mum- bai	Total
O/S as on 31.03.2007
Received year
Total
No. of Complaints Disposed Off by Way of
Recommendations
Awards
Withdrawal/Settlement
Non-acceptance
Dismissal
Not Entertainable
Total
Duration wise Disposal
Within 3 months
3 months to 1 year
Above 1 year
Total
Duration wise Oustanding
Within 3 months
3 months to 1 year
Above 1 year
Total

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