Sample Data Format
 Complaints Received Against Private Sector Banks in India
(2008-2009) 
 Bank  Total No. of Comp-
laints Rece-
ived 
 No. of Comp-
laints Other than Credit Card Comp-
laints/
1000 Acco-
unts* 
 No. of Credit Card Comp-
laints/
1000 Credit/
Debit Card Acco-
unts@ 
 No. of Comp-
laints per Bra-
nch# 
 Category-wise Break up Complaints 
 Dep-
osit Acco-
unt 
 Remit-
tances 
 Credit Cards  Loans/
Advances 
 Char-
ges with-
out Prior Not-
ice 
 Pen-
sion 
  Failure on Commit-
ments Made 
 Direct Selling Agents/ Reco-
very Agents 
 Notes and Coins  Others 
 Gen-
eral 
 Hou-
sing Loans 
 Old Private Sector Banks                                                             
 Bank of Rajasthan Ltd.                               
 Catholic Syrian Bank Ltd.                               
 City Union Bank Ltd.                               
 Dhanalakshmi Bank Ltd.                               
 Federal Bank Ltd.                               
 ING Vysya Bank Ltd.                               
 Jammu and Kashmir Bank Ltd.                               
 Karnataka Bank Ltd.                               
 Karur Vysya Bank Ltd.                               
 Laxmi Vilas Bank Ltd.                               
 Lord Krishna Bank Ltd.                               
 Nainital Bank Ltd.                               
 Ratnakar Bank Ltd.                               
 SBI Commercial and International Bank Ltd.                               
 South Indian Bank Ltd.                               
 Tamilnad Mercantile Bank Ltd.                               
 New Private Sector Banks                               
 Axis Bank                               
 Centurian Bank of Punjab Ltd.                               
 Development Credit Bank Ltd.                               
 HDFC Bank Ltd.                               
 ICICI Bank Ltd.                               
 Indus Ind Bank Ltd.                               
 Kotak Mahindra Bank Ltd.                               
 Yes Bank Ltd.                               
 
 
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