Home Banks and Financial Institutions Scheduled Commercial Banks (SCBs) Banking Grievance Redressal Banking Ombudsman Scheme
Sample Data Format
 Position of Complaints Handled by Offices of Banking Ombudsman in India
(2016-2017 to 2020-2021) 
 (In Number) 
 Particulars  2016-2017  In %age  2017-2018  In %age  2018-2019  In %age  July 2019-
June 2020 		 In %age  July 2020-
March 2021 		 In %age 
 Complaints Brought Forward from Previous Year                     
 Complaints Received                     
 Complaints received by email before June 30, 2020 but registered on or after July 1, 2020; including complaints transferred from CEPCs on or later than July 1, 2020                     
 Total Number of Complaints Handled                     
 Complaints Disposed                     
 Complaints Pending at the End of the Year                     
 Complaints Pending for Less than One Month                     
 Complaints Pending for One to Two Months                     
 Complaints Pending for Two to Three Months                     
 Complaints Pending for More than Three Months                     
 
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