Sample Data Format
 Number of Postal Grievances Received and Resolved through Various Platforms (North Eastern Region) in India
(01.04.2021 to 31.12.2021) 
 Platform  Grievance Received
(01.04.2021-31.12.2021) 
 Grievance Resolved
(01.04.2021-31.12.2021) 
 Resolution
Rate 
 Centralized Public Grievance Redress and Monitoring System (CPGRAMS)       
 India Post Call Centre (IPCC)       
 Social Media (Twitter, Facebook & Instagram)       
 
 
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