Number and Cost of Handling Complaint under Banking Ombudsman Scheme in India (2016-2017 to 2020-2021) | |||||
Complaint | 2016-2017 | 2017-2018 | July 2018- June 2019 | July 2019- June 2020 | July 2020- March 2021 |
Total Cost (Rs. in Crore) | |||||
Number of Complaints Handled | |||||
Average Cost of Handling a Complaint (In Rs.) |