Sample Data Format
 Bank-wise Number of Complaints Received at Banking Ombudsman Offices against Foreign Banks in India
(2014-2015) 
 Banks  Number of Complaints in Major Categories 
 Deposit Account  Loans/
Advances (General & Housing) 
 ATM/Credi
/Debit
Cards 
 Pension  Failure on Commitments
and Non-Adherence to  BCSBI Code  
 Non-Observance of Fair Practices Code  Non-Adherence to Instructions on Direct Selling
Agents and Recovery Agents 
 Others  Total No.
of
Complaints 
 Foreign Banks                   
 AB Bank Ltd.                   
 Abu Dhabi Commercial Bank Ltd.                   
 American Express Banking Corp.                   
 Bank of America N.A.                   
 Bank of Bahrain & Kuwait B.S.C.                   
 Bank of Nova Scotia                   
 Barclays Bank PLC                   
 BNP Paribas                   
 Chinatrust Commercial Bank                   
 Citibank N.A.                   
 DBS Bank Ltd.                   
 Deutsche Bank (Asia)                   
 HongKong And Shanghai Banking Corpn.Ltd.                   
 HSBC Bank Oman S.A.O.G.                   
 JPMorgan Chase Bank National Association                   
 Mashreqbank PSC                   
 Royal Bank of Scotland                   
 SBERBANK                   
 Sonali Bank                     
 Standard Chartered Bank                   
 State Bank of Mauritius Ltd.                   
 The Bank of Tokyo-Mitsubishi UFJ,Ltd.                   
 UBS AG                   
 
 
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