| Bank-wise Number of Complaints Received at Banking Ombudsman Offices against Foreign Banks in India (2011-2012) | ||||||||
| Banks | Number of Complaints in Major Categories | Total No. of Complaints Received | ||||||
| Deposit Account | Loans/ Advances General & Housing | ATM/ Credit/ Debit Cards | Pension | Failure on Commi- tments made- BCSBI Code | Non Observance of Fair Practices Code | Non- Adherence to Instr- uctions on DSA & Recovery Agents | ||
| Scheduled Commercial Banks | ||||||||
| Foreign Banks | ||||||||
| AB Bank Ltd. | ||||||||
| Abu Dhabi Commercial Bank Ltd. | ||||||||
| American Express Banking Corp. | ||||||||
| Antwerp Diamond Bank NV | ||||||||
| Australia and New Zealand Banking Group Ltd. | ||||||||
| BNP Paribas | ||||||||
| Bank International Indonesia | ||||||||
| Bank of America National Association | ||||||||
| Bank of Bahrain & Kuwait B.S.C. | ||||||||
| Bank of Ceylon | ||||||||
| Bank of Nova Scotia | ||||||||
| Barclays Bank PLC | ||||||||
| China trust Commercial Bank | ||||||||
| Citibank N.A. | ||||||||
| Commomwealth Bank of Australia | ||||||||
| Credit Agricole Corporate and Investment | ||||||||
| Credit Suisse AG | ||||||||
| DBS Bank Ltd. | ||||||||
| Deutsche Bank (Asia) | ||||||||
| First Rand Bank | ||||||||
| HSBC Ltd. | ||||||||
| Industrial and Commercial Bank of China | ||||||||
| JP Morgan Chase Bank National Association | ||||||||
| JSC VTB Bank | ||||||||
| Krung Thai Bank Public Co. Ltd. | ||||||||
| Mashreqbank PSC | ||||||||
| Mizuho Corporate Bank Ltd. | ||||||||
| National Australia Bank | ||||||||
| Oman International Bank S.A.O.G. | ||||||||
| Rabobank International | ||||||||
| Sber Bank | ||||||||
| Shinhan Bank | ||||||||
| Societe Generale | ||||||||
| Sonali Bank | ||||||||
| Standard Chartered Bank | ||||||||
| State Bank of Mauritius Ltd. | ||||||||
| The Bank of Tokyo-Mitsubishi UFJ, Ltd. | ||||||||
| The Royal Bank of Scotland N V | ||||||||
| UBS AG | ||||||||
| United Overseas Bank Ltd. | ||||||||
| Woori Bank | ||||||||
