| Bank-wise Number of Complaints Received at Banking Ombudsman Offices against Private Sector Banks in India (2011-2012) | ||||||||
| Banks | Number of Complaints in Major Categories | Total No. of Complaints Received | ||||||
| Deposit Account | Loans/ Advances General & Housing | ATM/ Credit/ Debit Cards | Pension | Failure on Commi- tments made- BCSBI Code | Non Observance of Fair Practices Code | Non- Adherence to Instr- uctions on DSA & Recovery Agents | ||
| Scheduled Commercial Banks | ||||||||
| Private Sector Banks | ||||||||
| Old Private Sector Banks | ||||||||
| Catholic Syrian Bank Ltd. | ||||||||
| City Union Bank Ltd. | ||||||||
| Dhanalakshmi Bank Ltd. | ||||||||
| Federal Bank Ltd. | ||||||||
| ING Vysya Bank Ltd. | ||||||||
| Jammu and Kashmir Bank Ltd. | ||||||||
| Karnataka Bank Ltd. | ||||||||
| Karur Vysya Bank Ltd. | ||||||||
| Laxmi Vilas Bank Ltd. | ||||||||
| Nainital Bank Ltd. | ||||||||
| Ratnakar Bank Ltd. | ||||||||
| South Indian Bank Ltd. | ||||||||
| Tamilnadu Mercantile Bank Ltd. | ||||||||
| New Private Sector Banks | ||||||||
| Axis Bank Ltd. | ||||||||
| Development Credit Bank Ltd. | ||||||||
| HDFC Bank Ltd. | ||||||||
| ICICI Bank Ltd. | ||||||||
| Indus Ind Bank Ltd. | ||||||||
| Kotak Mahindra Bank Ltd. | ||||||||
| Yes Bank Ltd. | ||||||||
