| Bank/Category-wise Number of Complaints Received at Banking Ombudsman Office in India (2014-2015) | |||||||||
| Banks | Number of Complaints by Major Categories | Total No. of Complaints | |||||||
| Deposit Account | Loans/ Advances (General & Housing) | ATM/Credit/ Debit Cards | Pension | Failure on Commitments and Non- Adherence to BCSBI Code | Non- Observance of Fair Practices Code | Non- Adherence to Instructions on Direct Selling Agents and Recovery Agents | Others | ||
| Scheduled Commercial Banks | |||||||||
| Public Sector Banks | |||||||||
| Nationalised Banks | |||||||||
| Allahabad Bank | |||||||||
| Andhra Bank | |||||||||
| Bank of Baroda | |||||||||
| Bank of India | |||||||||
| Bank of Maharashtra | |||||||||
| Canara Bank | |||||||||
| Central Bank of India | |||||||||
| Corporation Bank | |||||||||
| Dena Bank | |||||||||
| Indian Bank | |||||||||
| Indian Overseas Bank | |||||||||
| Oriental Bank of Commerce | |||||||||
| Punjab and Sind Bank | |||||||||
| Punjab National Bank | |||||||||
| Syndicate Bank | |||||||||
| UCO Bank | |||||||||
| Union Bank of India | |||||||||
| United Bank of India | |||||||||
| Vijaya Bank | |||||||||
| Bharatiya Mahila Bank | |||||||||
| IDBI Bank Limited | |||||||||
| State Bank Group | |||||||||
| State Bank of India | |||||||||
| State Bank of Bikaner and Jaipur | |||||||||
| State Bank of Hyderabad | |||||||||
| State Bank of Mysore | |||||||||
| State Bank of Patiala | |||||||||
| State Bank of Travancore | |||||||||
| Private Sector Banks | |||||||||
| Catholic Syrian Bank Ltd. | |||||||||
| City Union Bank Ltd. | |||||||||
| Dhanalakshmi Bank Ltd. | |||||||||
| Federal Bank Ltd. | |||||||||
| ING Vysya Bank Ltd. | |||||||||
| Jammu and Kashmir Bank Ltd. | |||||||||
| Karnataka Bank Ltd. | |||||||||
| Karur Vysya Bank Ltd. | |||||||||
| Laxmi Vilas Bank Ltd. | |||||||||
| Nainital Bank Ltd. | |||||||||
| Ratnakar Bank Ltd. | |||||||||
| South Indian Bank Ltd. | |||||||||
| Tamilnad Mercantile Bank Ltd. | |||||||||
| Axis Bank Ltd. | |||||||||
| Development Credit Bank Ltd. | |||||||||
| HDFC Bank Ltd. | |||||||||
| ICICI Bank Ltd. | |||||||||
| IndusInd Bank Ltd. | |||||||||
| Kotak Mahindra Bank Ltd. | |||||||||
| Yes Bank Ltd. | |||||||||
| Foreign Banks | |||||||||
| AB Bank Ltd. | |||||||||
| Abu Dhabi Commercial Bank Ltd. | |||||||||
| American Express Banking Corp. | |||||||||
| Bank of America N.A. | |||||||||
| Bank of Bahrain & Kuwait B.S.C. | |||||||||
| Bank of Nova Scotia | |||||||||
| Barclays Bank PLC | |||||||||
| BNP Paribas | |||||||||
| Chinatrust Commercial Bank | |||||||||
| Citibank N.A. | |||||||||
| DBS Bank Ltd. | |||||||||
| Deutsche Bank (Asia) | |||||||||
| HongKong and Shanghai Banking Corpn.Ltd. | |||||||||
| HSBC Bank Oman S.A.O.G. | |||||||||
| JPMorgan Chase Bank National Association | |||||||||
| Mashreqbank PSC | |||||||||
| Royal Bank of Scotland | |||||||||
| SBER Bank | |||||||||
| Sonali Bank | |||||||||
| Standard Chartered Bank | |||||||||
| State Bank of Mauritius Ltd. | |||||||||
| The Bank of Tokyo-Mitsubishi UFJ, Ltd. | |||||||||
| UBS AG | |||||||||
