| Bank/Category-wise Number of Complaints Received at Banking Ombudsman Office in India (2017-2018) | ||||||||
| Banks | Number of Complaints in Major Categories (For Period July-June 2017-18) | Total Number of Complaints | ||||||
| Deposit Account | Loans/ Advances (General & Housing) | ATM/ Debit/ Credit Cards | Pension | Failure on Commitments and Non- Adherence to BCSBI Code | Non- Obser- vance of Fair Practices Code | Non- Adherence to Instructions on Direct Selling Agents and Recovery Agents | ||
| Public Sector Banks | ||||||||
| Allahabad Bank | ||||||||
| Andhra Bank | ||||||||
| Bank of Baroda | ||||||||
| Bank of India | ||||||||
| Bank of Maharashtra | ||||||||
| Canara Bank | ||||||||
| Central Bank of India | ||||||||
| Corporation Bank | ||||||||
| Dena Bank | ||||||||
| IDBI Bank Ltd. | ||||||||
| Indian Bank | ||||||||
| Indian Overseas Bank | ||||||||
| Oriental Bank of Commerce | ||||||||
| Punjab and Sind Bank | ||||||||
| Punjab National Bank | ||||||||
| State Bank of India | ||||||||
| Syndicate Bank | ||||||||
| UCO Bank | ||||||||
| Union Bank of India | ||||||||
| United Bank of India | ||||||||
| Vijaya Bank | ||||||||
| Private Sector Banks | ||||||||
| Axis Bank Ltd. | ||||||||
| Bandhan Bank Ltd. | ||||||||
| Catholic Syrian Bank Ltd. | ||||||||
| City Union Bank Ltd. | ||||||||
| DCB Bank Ltd. | ||||||||
| Dhanalakshmi Bank Ltd. | ||||||||
| Federal Bank Ltd. | ||||||||
| HDFC Bank Ltd. | ||||||||
| ICICI Bank Ltd. | ||||||||
| IDFC Bank Ltd. | ||||||||
| IndusInd Bank Ltd. | ||||||||
| Jammu & Kashmir Bank Ltd. | ||||||||
| Karnataka Bank Ltd. | ||||||||
| Karur Vysya Bank Ltd. | ||||||||
| Kotak Mahindra Bank Ltd. | ||||||||
| Lakshmi Vilas Bank Ltd. | ||||||||
| Nainital Bank Ltd. | ||||||||
| RBL Bank Ltd. | ||||||||
| South Indian Bank Ltd. | ||||||||
| Tamilnad Mercantile Bank Ltd. | ||||||||
| Yes Bank Ltd. | ||||||||
| Foreign Banks | ||||||||
| AB Bank Limited | ||||||||
| Abu Dhabi Commercial Bank Ltd. | ||||||||
| American Express Banking Corp. | ||||||||
| Australia and New Zealand Banking Group Ltd. | ||||||||
| Bank of America N.T. and S.A. | ||||||||
| Bank of Ceylon | ||||||||
| Bank of Nova Scotia | ||||||||
| Barclays Bank PLC | ||||||||
| BNP Paribas | ||||||||
| Credit Agricole Corporate and Investment Bank | ||||||||
| Citibank N.A | ||||||||
| DBS Bank Ltd. | ||||||||
| Deutsche Bank (Asia) | ||||||||
| Hongkong and Shanghai Banking Corp. Ltd. | ||||||||
| KEB Hana Bank | ||||||||
| Mashreq Bank PSC | ||||||||
| Mizuho Bank Ltd. | ||||||||
| MUFG Bank Ltd. | ||||||||
| Royal Bank of Scotland | ||||||||
| Societe Generale | ||||||||
| Standard Chartered Bank | ||||||||
