| Bank-wise Number of Maintainable Complaints and their Mode of Disposal by Offices of Banking Ombudsman (OBO) in India (As on 1st July 2020 to 31st March 2021) | ||||
| Banks | Number of Maintainable Complaints Disposed During the Year 2020-2021 (Jul-Mar), Including Brought Forward | Of (2), Complaints Resolved Through Conciliation/ Mediation/ Issuance of Advisories1 | Of (2), Complaints Resolved After Passing of Awards | Of (4), No. of Awards Unimplemented within the Specified Time (Other than Awards Appealed) |
| State Bank of India | ||||
| HDFC Bank Limited | ||||
| Punjab National Bank | ||||
| ICICI Bank Limited | ||||
| Axis Bank Limited | ||||
| Bank of Baroda | ||||
| Union Bank of India | ||||
| SBI Cards | ||||
| Canara Bank | ||||
| Kotak Mahindra Bank Limited | ||||
| RBL Bank Limited | ||||
| Bank of India | ||||
| Central Bank of India | ||||
| Indian Bank | ||||
| Indusind Bank Limited | ||||
| IDFC Bank Limited | ||||
| IDBI Bank Limited | ||||
| Yes Bank Limited | ||||
| UCO Bank | ||||
| Indian Overseas Bank | ||||
| Standard Chartered Bank | ||||
| Bank of Maharashtra | ||||
| Airtel Payments Bank Limited | ||||
| Paytm Payments Bank Limited | ||||
| Citibank N.A | ||||
| Punjab and Sind Bank | ||||
| Federal Bank Limited | ||||
| Jammu & Kashmir Bank Limited | ||||
| DCB Bank Limited | ||||
| Karnataka Bank Limited | ||||
| Karur Vysya Bank Limited | ||||
| Hongkong and Shanghai Banking Corporation Limited | ||||
| Bandhan Bank Limited | ||||
| DBS Bank India Limited | ||||
| Au Small Finance Bank Limited | ||||
| South Indian Bank Limited | ||||
| American Express Banking Corporation | ||||
| Tamilnad Mercantile Bank Limited | ||||
| Baroda Rajasthan Kshetriya Gramin Bank | ||||
| City Union Bank Limited | ||||
| Baroda Uttar Pradesh Gramin Bank | ||||
| Saraswat Co-Operative Bank Limited | ||||
| Jana Small Finance Bank Limited | ||||
| Uttar Bihar Gramin Bank | ||||
| Sarva Haryana Gramin Bank | ||||
| Equitas Small Finance Bank Limited | ||||
| Ujjivan Small Finance Bank Limited | ||||
| Gramin Bank of Aryavart | ||||
| Rajasthan Marudhara Gramin Bank | ||||
| Fino Payments Bank Limited | ||||
| Punjab Gramin Bank | ||||
| Fincare Small Finance Bank Limited | ||||
| Prathama Bank | ||||
| Madhya Bihar Gramin Bank | ||||
| Pragathi Krishna Gramin Bank | ||||
| Andhra Pradesh Grameena Vikas Bank | ||||
| Deutsche Bank Ag | ||||
| Sarva U.P. Gramin Bank | ||||
| Purvanchal Bank | ||||
| Kashi Gomti Samyut Gramin Bank | ||||
| Kerala Gramin Bank | ||||
| Allahabad Up Gramin Bank | ||||
| Maharashtra Gramin Bank | ||||
| Abhyudaya Co-Operative Bank Limited Bombay | ||||
| Andhra Pragathi Grameena Bank | ||||
| Madhyanchal Gramin Bank | ||||
| Kaveri Grameena Bank | ||||
| Narmada Jhabua Gramin Bank | ||||
| Catholic Syrian Bank Limited | ||||
| Himachal Pradesh Gramin Bank | ||||
| SVC Co-Operative Lmited | ||||
| Karnataka Vikas Grameena Bank | ||||
| Utkarsh Small Finance Bank Limited | ||||
| Central Madhya Pradesh Gramin Bank | ||||
| Assam Gramin Vikash Bank | ||||
| Cosmos Co-Operative Bank Limitedpune | ||||
| Bihar Gramin Bank | ||||
| Nainital Bank Limited | ||||
| Chhattisgarh Rajya Gramin Bank | ||||
| Bangiya Gramin Vikash Bank | ||||
| Uttarakhand Gramin Bank | ||||
| India Post Payments Bank Limited | ||||
| Dhanlaxmi Bank Limited | ||||
| Capital Small Finance Bank Limited | ||||
| Odisha Gramya Bank | ||||
| Vidharbha Konkan Gramin Bank | ||||
| Pallavan Grama Bank | ||||
| Esaf Small Finance Bank Limited | ||||
| North Kanara G.S.B. Co-Operative Bank Limited | ||||
| NSDL Payments Bank Limited | ||||
| Tripura Gramin Bank | ||||
| Thane Janata Sahakari Bank Limited | ||||
| Jharkhand Gramin Bank | ||||
| Telangana Grameena Bank | ||||
| Chaitanya Godavari Grameena Bank | ||||
| Bassein Catholic Co-Operative Bank Limited | ||||
| New India Co-Operative Bank Limited | ||||
| Paschim Banga Gramin Bank | ||||
| J & K Grameen Bank | ||||
| Punjab and Maharashtra Cooperative Bank Limited | ||||
| Pandyan Grama Bank | ||||
| Apna Sahakari Bank Limited | ||||
| Uttar Banga Kshetriya Gramin Bank | ||||
| Barclays Bank Plc | ||||
| Suryoday Small Finance Bank Limited | ||||
| Dombivali Nagari Sahakari Bank Limited | ||||
| Bharat Co-Operative Bank Limitedbangalore | ||||
| Bombay Mercantile Co-Operative Bank Limited | ||||
| Gopinath Patil Parsik Janata Sahakari Bank Limited | ||||
| Greater Bombay Co-Operative Bank Limited | ||||
| Janata Sahakari Bank Limited | ||||
| Kalupur Commercial Co-Operative Bank Limited | ||||
| Baroda Gujarat Gramin Bank | ||||
| Janakalyan Sahakari Bank Limited (Bombay) | ||||
| Jio Payments Bank Limited | ||||
| Saptagiri Grameena Bank | ||||
| Surat Peoples Co-Operative Bank Limited | ||||
| The Kalyan Janata Sah. Bank Limited kalyan | ||||
| Vasai Vikas Sahakari Bank Limited | ||||
| Rupee Co-Operative Bank Limited (Pune) | ||||
| Shinhan Bank | ||||
| Solapur Janata Sahakari Bank | ||||
| Dena Gujarat Gramin Bank | ||||
| Ellaquai Dehati Bank | ||||
| Jalgaon Janata Sahakari Bank Limited | ||||
| Karad Urban Co-Operative Bank Limited | ||||
| Nagar Urban Co-Operative Bank Limited | ||||
| Nagpur Nagarik Sahakari Bank Limited | ||||
| Rajkot Nagrik Sahakari Bank Limited | ||||
| The Bharat Co-Operative Bank (Mumbai) Limited | ||||
| The Jalgaon Peoples Co-Operative Bank Limited | ||||
| The Mahanagar Co-Operative Bank Limited Mumbai | ||||
| Utkal Grameen Bank | ||||
| Citizen Credit Co-Operative Bank Limited Mumbai | ||||
| Kallappanna Awade Ichalkaranji Janata Sahakari Bank Limited | ||||
| Shikshak Sahakari Bank Limitednagpur | ||||
| Thane Bharat Sahakari Bank Limited | ||||
| The Royal Bank of Scotland Plc | ||||
| A.P. Mahesh Co-Operative Urban Bank Limited | ||||
| Mahanagar Co-Operative Bank | ||||
| Nasik Merchants' Co-Operative Bank Limited | ||||
| Nutan Nagrik Sah. Bank Limited (Ahmedabad) | ||||
| The Akola Janta Commercial Co-Operative Bank Ltd | ||||
| The Karnataka Co-Operative Bank Limited Muddebihal | ||||
| Ahmedabad Mercantile Co-Operative Bank Limited | ||||
| Bharati Sahakari Bank Limited (Poona) | ||||
| Khamgaon Urban Co-Operative Bank Limited | ||||
| Mehsana Urban Co-Operative Bank Limited | ||||
| Mizoram Rural Bank | ||||
| Vananchal Gramin Bank | ||||
| Akola Urban Co-Operative Bank Limited | ||||
| Amanath Co-Operative Bank Limited Bangalore | ||||
| Bank of America National Association | ||||
| Bank of Bahrain & Kuwait B.S.C. | ||||
| Bnp Paribas | ||||
| Goa Urban Co-Operative Bank Limited | ||||
| Hcbl Co-Operative Bank Limited | ||||
| Indian Mercantile Coop. Bank Limited Lucknow | ||||
| Janata Sahakari Bank Limited (Satara) | ||||
| Kapol Co-Operative Bank Limited Mumbai | ||||
| Megalaya Rural Bank | ||||
| National Australia Bank | ||||
| North East Small Finance Bank Limited | ||||
| Parsik Janata Sahakari Bank Limited | ||||
| Pravara Sahakari Bank Limited | ||||
| Puduvai Bharathiar Grama Bank | ||||
| Sangli Urban Co-Operative Bank Limited | ||||
| Zoroastrian Cooperative Bank Limited | ||||
| Others | ||||
| Grand Total | ||||
