Home Banks and Financial Institutions Scheduled Commercial Banks (SCBs) Banking Grievance Redressal Banking Ombudsman Scheme
Sample Data Format
 Bank/Category-wise Number of Complaints Received at Banking Ombudsman Office in India
(2022-2023) 
 Banks  Number of Complaints in Major Categories   Others  Total 
 Deposit
Account 		 Loans
and
Advances 		 Automated Teller
Machine (ATM)/
Debit Card/
Credit Card 		 Mobile
Banking/
Electronic
Banking 		 Pension 
 Public Sector Banks               
 State Bank of India               
 Bank of Baroda               
 Bank of India               
 Bank of Maharashtra               
 Canara Bank               
 Central Bank of India               
 Indian Bank               
 Indian Overseas Bank               
 Punjab and Sind Bank               
 Punjab National Bank               
 United Commercial Bank Bank               
 Union Bank of India               
 Private Sector Banks               
 Axis Bank Limited               
 Bandhan Bank Limited               
 City Union Bank Limited               
 Catholic Syrian Bank Limited               
 Development Credit Bank Bank Limited               
 Dhanlaxmi Bank Limited               
 Federal Bank Limited               
 Housing Development Finance Corporation Bank Limited               
 Industrial Credit and Investment Corporation of India Bank Limited               
 Industrial Development Bank of India Bank Limited               
 Infrastructure Development Finance Company First Bank Limited               
 Indusind Bank Limited               
 Jammu & Kashmir Bank Limited               
 Karnataka Bank Limited               
 Karur Vysya Bank Limited               
 Kotak Mahindra Bank Limited               
 Nainital Bank Limited               
 Ratnakar Bank Limited               
 South Indian Bank Limited               
 Tamilnad Mercantile Bank Limited               
 Yes Bank Limited               
 Foreign Banks               
 AB Bank Limited               
 Abu Dhabi Commercial Bank PJSC               
 American Express Banking Corporation               
 Barclays Bank Plc               
 Bank of America National Association               
 Bank of China Limited               
 BNP Paribas               
 Citibank N.A.               
 DBS Bank India Limited               
 Deutsche Bank A.G.               
 Doha Bank Q.P.S.C.               
 Emirates NBD Bank (P.J.S.C.)               
 First Abu Dhabi Bank P.J.S.C               
 FirstRand Bank Limited               
 Hong Kong and Shanghai Banking Corporation Limited               
 JP Morgan Chase Bank National Association               
 MUFG Bank Limited               
 NatWest Markets Plc               
 Qatar National Bank               
 Sberbank               
 State Bank of Mauritius Bank (India) Limited               
 Shinhan Bank               
 Sonali Bank               
 Standard Chartered Bank               
 United Overseas Bank Ltd.               
 Woori Bank               
 Small Finance Banks               
 AU Small Finance Bank Limited               
 Capital Small Finance Bank Limited               
 Equitas Small Finance Bank Limited               
 ESAF Small Finance Bank Limited               
 Fincare Small Finance Bank Limited               
 Jana Small Finance Bank Limited               
 North East Small Finance Bank Limited               
 Shivalik Small Finance Bank Limited               
 Suryoday Small Finance Bank Limited               
 Ujjivan Small Finance Bank Limited               
 Unity Small Finance Bank Limited               
 Utkarsh Small Finance Bank Limited               
 Payments Banks               
 Airtel Payments Bank Limited               
 Fino Payments Bank Limited               
 India Post Payments Bank Limited               
 Jio Payments Bank Limited               
 National Securities Depository Limited (NSDL) Payments Bank Limited               
 Paytm Payments Bank Limited               
 Others (Primary Urban Cooperative
Banks+Regional Rural Banks
(RRBs)+Others) 		              
 Grand Total               
 
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