| Bank/Category-wise Distribution and Share of Complaints Received at Offices of RBI Ombudsman (ORBIOs) in India - Part II (2021-2022) | |||||||||||
| Banks | Levy of Charges without Prior Notice | Loans and Advances | Non- adherence to BCSBI Codes | Deposit Accounts Related | Pension Payments | Remittances | DSAs and Recovery Agents | Para Banking | Notes and Coins | Others | Out of purview of BOS |
| Public Sector Banks | |||||||||||
| State Bank of India | |||||||||||
| Bank of Baroda | |||||||||||
| Bank of India | |||||||||||
| Bank of Maharashtra | |||||||||||
| Canara Bank | |||||||||||
| Central Bank of India | |||||||||||
| Indian Bank | |||||||||||
| Indian Overseas Bank | |||||||||||
| Punjab and Sind Bank | |||||||||||
| Punjab National Bank | |||||||||||
| UCO Bank | |||||||||||
| Union Bank of India | |||||||||||
| Total | |||||||||||
| Private Sector Banks | |||||||||||
| Axis Bank Limited | |||||||||||
| Bandhan Bank Limited | |||||||||||
| CSB Bank Limited | |||||||||||
| City Union Bank Limited | |||||||||||
| DCB Bank Limited | |||||||||||
| Dhanlaxmi Bank Limited | |||||||||||
| Federal Bank Limited | |||||||||||
| HDFC Bank Limited | |||||||||||
| ICICI Bank Limited | |||||||||||
| IDBI Bank Limited | |||||||||||
| IDFC First Bank Limited | |||||||||||
| Indusind Bank Limited | |||||||||||
| Jammu & Kashmir Bank Limited | |||||||||||
| Karnataka Bank Limited | |||||||||||
| Karur Vysya Bank Limited | |||||||||||
| Kotak Mahindra Bank Limited | |||||||||||
| Nainital Bank Limited | |||||||||||
| Rbl Bank Limited | |||||||||||
| South Indian Bank Limited | |||||||||||
| Tamilnad Mercantile Bank Limited | |||||||||||
| Yes Bank Limited | |||||||||||
| Total | |||||||||||
| Payment Banks | |||||||||||
| Airtel Payments Bank Limited | |||||||||||
| Fino Payments Bank Limited | |||||||||||
| India Post Payments Bank Limited | |||||||||||
| Jio Payments Bank Limited | |||||||||||
| Nsdl Payments Bank Limited | |||||||||||
| Paytm Payments Bank Limited | |||||||||||
| Total | |||||||||||
| Small Finance Banks | |||||||||||
| Au Small Finance Bank Limited | |||||||||||
| Capital Small Finance Bank Limited | |||||||||||
| Equitas Small Finance Bank Limited | |||||||||||
| Esaf Small Finance Bank Limited | |||||||||||
| Fincare Small Finance Bank Limited | |||||||||||
| Jana Small Finance Bank Limited | |||||||||||
| North East Small Finance Bank Limited | |||||||||||
| Suryoday Small Finance Bank Limited | |||||||||||
| Ujjivan Small Finance Bank Limited | |||||||||||
| Utkarsh Small Finance Bank Limited | |||||||||||
| Total | |||||||||||
| Foreign Banks | |||||||||||
| Ab Bank Limited | |||||||||||
| Abu Dhabi Commercial Bank PJSC | |||||||||||
| American Express Bankin Corp. | |||||||||||
| Barclays Bank Plc | |||||||||||
| Bank of America National Association | |||||||||||
| Bank of Bahrain & Kuwait B.S.C. | |||||||||||
| Bnp Paribas | |||||||||||
| Citibank N.A | |||||||||||
| Dbs Bank India Limited | |||||||||||
| Deutsche Bank Ag | |||||||||||
| Doha Bank Qsc | |||||||||||
| Emirates Nbd Bank (P.J.S.C.) | |||||||||||
| Firstrand Bank Ltd | |||||||||||
| Hongkong and Shanghai Banking Corpn. Ltd. | |||||||||||
| Industrial and Commercial Bank of China | |||||||||||
| Jpmorgan Chase Bank National Association | |||||||||||
| Mizuho Bank Ltd | |||||||||||
| Mufg Bank Ltd. | |||||||||||
| Natwest Markets Plc (Erstwhile The Royal Bank of Scotland Plc) | |||||||||||
| Sbm Bank (Mauritius) Ltd. | |||||||||||
| Shinhan Bank | |||||||||||
| Sonali Bank | |||||||||||
| Standard Chartered Bank | |||||||||||
| United Overseas Bank Ltd | |||||||||||
| Woori Bank | |||||||||||
| Total | |||||||||||
| All Regional Rural Banks | |||||||||||
| All Co-Operative Banks | |||||||||||
| SBI Cards | |||||||||||
| Others | |||||||||||
| Total Complaints Against Banks | |||||||||||
